Privacy Notice

DATA CONTROLLER

1. Data controller

The data controller is J Team Inter Freight Co., Ltd., registration number 0135569008747, registered office at 62/372 Moo 8, Bueng Bon Subdistrict, Nong Suea District, Pathum Thani, Thailand. For privacy questions, correction requests or data-subject rights, contact us via LINE: @jteam.interfreight.

DATA WE COLLECT

2. Personal data we may collect

The information collected depends on the service and how you contact us. We limit collection to information reasonably necessary for the relevant purpose.

Identity and contact details

Such as name, contact person, company, job title, phone number, email address, LINE ID or another contact channel you provide.

Service and shipment information

Such as requested service, cargo details, product type, quantity or weight, origin, destination, transport mode, import-export schedule, Incoterms and information needed to assess the work.

Enquiry and supporting records

Such as enquiry details, quotations, contact status, documents you provide and related communication history.

Technical information

Such as IP address, access date and time, device and browser type, operating system, pages visited and security-event logs.

SOURCES

3. Sources of personal data

We may receive data directly from you when you submit a form, request a quotation, contact us through the website, LINE, Facebook or telephone, or send documents to our team. We may also receive data from your company, employer, business partner, shipping representative or another person acting on your behalf, as well as technical data generated when the website is used.

PURPOSES

4. Purposes of processing

We use personal data as necessary to receive and respond to enquiries, assess work scope, prepare quotations, handle customs formalities, coordinate permits and relevant authorities, arrange shipping and delivery, track work status, manage enquiries internally, secure our systems, prevent misuse, troubleshoot errors, and comply with legal, accounting, tax or lawful authority requirements.

LEGAL BASIS

5. Legal bases

Depending on the activity, processing may rely on steps taken before entering into a contract or performance of a contract, compliance with legal obligations, legitimate interests such as enquiry management and system security, or consent where required by law. Where processing relies on consent, you may withdraw that consent subject to applicable legal conditions.

SENSITIVE DATA

6. Sensitive personal data

We generally do not intend to collect sensitive data such as race, religion, political opinions, health data, criminal records, biometric data or information concerning sex life. Please avoid submitting such data unless it is necessary for the service or supported by an appropriate legal basis. If processing is necessary, we will apply an appropriate legal basis and safeguards.

DISCLOSURE

7. Disclosure to third parties

We do not sell personal data. We may disclose data only as necessary to employees, assigned personnel, contractors, agents and business partners, carriers, shipping agents, freight forwarders, warehouses, IT, cloud, hosting, communications, email, accounting or legal service providers, customs authorities, government agencies or regulators. We aim to limit disclosures to what is necessary and apply appropriate safeguards.

COMMUNICATIONS

8. Communications and internal notifications

When you submit an enquiry through the website, we may use internal communication or notification services so the responsible team can see that a new request has arrived and follow up promptly. We aim to limit the information sent through those services to what is necessary and may use third-party communications providers subject to appropriate data-protection measures.

COOKIES & THIRD PARTIES

9. Cookies and external services

The website may use cookies that are necessary for functions such as form security, administrator login and misuse prevention. If analytics, advertising or tracking technologies are introduced in the future, we will provide notices and obtain consent where legally required. The website may link to LINE, Facebook, maps or other third-party services; once you leave this website, processing is governed by the relevant provider’s privacy practices.

INTERNATIONAL TRANSFER

10. International data transfers

Some cloud, communications or online service providers may operate servers or process information outside Thailand. Where personal data is transferred internationally, we will consider the requirements of applicable data-protection law and use safeguards appropriate to the relevant service and transfer.

RETENTION

11. Data retention

We retain personal data only as long as necessary for the stated purposes and applicable legal requirements. Enquiries or quotation requests that do not become active services may be retained for up to 2 years after the latest contact or closure. Customer records may be retained during the business relationship and afterwards as required for legal, accounting, tax, audit or legal-rights purposes. Technical logs are retained for an appropriate security period. When information is no longer needed, it will be deleted, destroyed or anonymised as appropriate.

SECURITY

12. Information security

We use reasonable measures intended to prevent unauthorised loss, access, use, alteration, disclosure or destruction of personal data. Measures may include access controls, authentication, administrator privilege restrictions, encryption in transit, backups, log monitoring and security updates. No electronic system can guarantee absolute security.

YOUR RIGHTS

13. Your data-protection rights

Subject to applicable legal conditions, you may have the following rights.

Access and copy

Ask whether we hold your personal data and request access or a copy where provided by law.

Correction

Request correction of inaccurate, incomplete or outdated personal data.

Deletion

Request deletion, destruction or anonymisation where there is no continuing legal basis or necessity for retention.

Restriction or objection

Request restriction of processing or object to processing where applicable law provides those rights.

Portability and withdrawal of consent

Request portability where the legal conditions are met, and withdraw consent where processing relies on consent without affecting lawful processing before withdrawal.

Complaint

If you believe processing does not comply with applicable law, you may lodge a complaint with Thailand’s Personal Data Protection Committee Office subject to the applicable procedure.

EXERCISE YOUR RIGHTS

14. How to exercise your rights

Contact us via LINE: @jteam.interfreight and provide enough information to locate your record, such as contact name, company, approximate contact date, enquiry reference if available, and the right you wish to exercise. We may request further information to verify identity and prevent unauthorised disclosure or alteration. Requests will be handled within the period required by law. In some cases, a request may be limited where retention or processing remains legally required or necessary to establish, exercise or defend legal rights.

OTHER PEOPLE & MINORS

15. Data about other people and minors

If you provide personal data about employees, customers, consignees, shippers, coordinators or other people, you should ensure that you have an appropriate right or legal basis to provide that information to us. Our services are directed primarily at individuals and organisations involved in business activities. We do not intentionally collect minors’ personal data where it is unnecessary and may remove such data where no appropriate legal basis exists.

AUTOMATED DECISIONS

16. Automated decision-making

Submitting a form or information through this website does not ordinarily result in an automated approval or rejection of service. The information is used so our team can assess the request and follow up through our normal business process.

UPDATES

17. Changes to this notice

We may update this notice to reflect changes in services, systems, technology, business operations or legal requirements. Material changes will be published on this website or communicated through another appropriate channel.

CONTACT

18. Contact us

J Team Inter Freight Co., Ltd. · Registration no. 0135569008747 · 62/372 Moo 8, Bueng Bon Subdistrict, Nong Suea District, Pathum Thani, Thailand · LINE: @jteam.interfreight · Last updated: 21 September 2026